Qantas - Qantas Frequent Flyer
Member since 01 Sep 2015
Total posts 8
On checking out of the InterContinental Sanctuary Cove on the 07/01/2017 I was advised that I would not receive points for my stay (only for minor in room and dining costs) as the booking was made through a travel agent. Upon further questioning I was told this was a change to policy as at the 01/01/2017.
Has anyone else heard of this change as I would expect this would impact room booking behaviour in future as a lot of IHG reservations would be made by corporate travel agents and I would look at staying at other options (Hyatt)
Member since 16 Jun 2011
Total posts 226
I thought the restriction on points earning had been around longer than that.There were a series of changes brought in on 1 January that meant they no longer provided benefits when using a travel agent, particulalry an Online Travel Agent (expedia, booking.com, and the like).My understaiding was that bookings made through corporate travel agents would still be eligible. - it was the OTAs that were being targetted.
Member since 21 Jan 2017
Total posts 3
I thought the policy had been changed longer than that.
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