Member since 13 Mar 2014
Total posts 20
Am having issues stopping alerts from the Virgin Flight specials app and would appreciate any tips/contact numbers.
At one point I subscribed to MEL-CNS flight specials. I then turned off those alerts via the app but keep getting notifications to my phone, sometimes in the middle of the night. The Virgin Australia call centre have no idea how to resolve this and the absence of any Virgin tech supportÂ capabilityÂ finally directed me to fill in a feedback form on their website, which of course there has been no response to.
Thanks in advance.
Air New Zealand - Airpoints
Member since 31 Oct 2016
Total posts 204
Jake, what kind of phone do you have?
Member since 11 Nov 2013
Total posts 26
Turn notifications off for the app. When you go into settings, click notifications, then select the app, then disable notifications.
MRYJDrake - It's an Android with 7.0
rj - yes, had tried that butÂ it didn't work. SuspectÂ that VA haven't unsubscribed my number whenÂ I turned the alerts off in the appÂ hence trying to contact them
Are they push notifications or SMS?
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Virgin Flight Specials app - unsubscribing from specials
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