Hi all, Does anyone know if you still need to be booked on a flex fare to use your complementary upgrades on Virgin?

5 replies

Flyman

QFP

Member since 22 Jan 2013

Total posts 62

Hi all,

Does anyone know if you still need to be booked on a flex fare to use your complementary upgrades on Virgin? If so, it seems those fare’s have increased substantially under the new system.

chrisjrn

Member since 09 May 2011

Total posts 177

Yes, you still have to use Flexi fares. It looks like flexi fares haven't moved much on routes I've checked – provided you travel a single sector. Multi-leg flights have increased across the board.

pab2025

Member since 25 Jun 2012

Total posts 99

From what i understand from the virgin website, the 'upgrade' is only an upgrade of fare. So from a saver fare using your upgrade would upgrade you to a flex fare and so on....

chrisjrn

Member since 09 May 2011

Total posts 177

Where did you find a source for that? Everything I've read has said flexi-to-Premium/Business.

pab2025

Member since 25 Jun 2012

Total posts 99

On my account it says this:
To request a bonus complimentary fare upgrade contact 131 875 in Australia, 0800 230 875 in New Zealand or +61 2 8667 5924 internationally.

 

So by fare upgrade i am assuming it is just up to the next 'fare'?

I could be wrong... 

concordeYMML

Virgin Australia - Velocity Rewards

Member since 07 Apr 2012

Total posts 4

you are wrong.

Hi Guest, join in the discussion on Hi all, Does anyone know if you still need to be booked on a flex fare to use your complementary upgrades on Virgin?

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