Moved from Resort Fee to now Services Fees in non resort hotels!

4 replies

JPMasters

Virgin Australia - Velocity Rewards

Member since 13 Dec 2012

Total posts 1

Very disappointed with SPG, travellers have been suffering with the concept of "Resort Fees" which is unreasonable, today I was looking at booking a hotel in Seoul, definitely not a resort (FourPoints in Seoul), looked at the rate - possibly ok, expected taxes to be added (why don't organisations include tax when we have to pay it), and then I find a hidden fee called a "Services Fee".

No-one really knows what it is when I called, but it appears that it is a tax dodge in South Korea, you pay for a room, then pay tax on that, then pay for unknown services for where there is no tax payable, no-one can tell me what the services actually are. Am I paying for the laundry of my sheets, or daily towels. What happens if I don't want some of the services.

This appears to be a tax avoidance scheme and another way of misrepresenting room rate to customers.

sid

Member since 07 Jan 2011

Total posts 123

Just say you won't pay it and if they argue you can do a chargeback through your credit card.


MarkJohnSon Banned

MarkJohnSon Banned

Member since 19 Jan 2018

Total posts 41

Just say you won't pay it and if they argue you can do a chargeback through your credit card.


With due respect, this is horrible advice.


If this was a hidden or non-disclosed charge, there would be grounds for a chargeback. In this case, the service fee is fairly disclosed and the OP is aware of it. To request a chargeback in such a situation would be bordering on fraud.

Doubleplatinum Banned

Qantas - Qantas Frequent Flyer Platinum

Member since 07 Feb 2013

Total posts 431

Just say you won't pay it and if they argue you can do a chargeback through your credit card.


Haha yeah sure, try that out and see how it works for you!

Doubleplatinum Banned

Qantas - Qantas Frequent Flyer Platinum

Member since 07 Feb 2013

Total posts 431

Just say you won't pay it and if they argue you can do a chargeback through your credit card.


With due respect, this is horrible advice.

If this was a hidden or non-disclosed charge, there would be grounds for a chargeback. In this case, the service fee is fairly disclosed and the OP is aware of it. To request a chargeback in such a situation would be bordering on fraud.

+1

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