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Singapore Airlines KrisFlyer changes

2 Discussions

mushmush

Singapore Airlines - The PPS Club

Member since 14 Nov 2013

Total posts 40

Just received an email from KrisFlyer, it seems they have finally listened to feedback. Effective immediately there will be more redemption options and upgrades from economy to business. The best change is wait listed redemption's will be confirmed 2 weeks prior to date of travel, this is the best change in my opinion. and gives the travellar certaintity. In the past ive been left with 1 or 2 days notice to arrange a ticket after my wait list was cancelled.

Well done SQ, im glad you listened to feedback and acted accordingly.

David

Member since 24 Oct 2010

Total posts 986

thelongroad

Member since 14 Nov 2015

Total posts 41

Waitlisted redemptions will not be confirmed 2 weeks before. They will be either confirmed or cancelled at that time, so this implies that you can't be on a waitlist inside 2 weeks out, making a reduction in benefit.

There's also increases in the number of miles needed for redemptions. So all taken, this is a negative change, only the weekly search being a good thing.


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