Emirates Chauffeur drive: changing destination address on points booking?

3 Discussions

Longview48

One world

Member since 05 Jul 2014

Total posts 10

We have booked a business class trip Sydney to London using Qantas points with Emirates in August. We had already booked a chauffeur drive to Kensington. We have since cancelled that reservation and rebooked accommodation further to the action in Westminster Bridge Road. We tried to change the chauffeur service to our new accommodation but were told too late it would be a new booking which of course had to be made before the 1st March and not offering drives to awards bookings.

My question is should we cancel the driver and catch a taxi from Heathrow or keep the same booking and ask the driver to take us the additional distance, or if he would accept a cash payment for the difference.

Would be interested in your opinion.

John Phelan

Qantas - Qantas Frequent Flyer

Member since 28 Oct 2011

Total posts 197

Keep the booking. Tell the driver the change of address as you are leaving the airport. Shouldn't be any additional charge needed, as LHR to anywhere in central London is covered by the arrangement.

Longview48

One world

Member since 05 Jul 2014

Total posts 10

Thank you for your advice. Hopefully the driver won’t mind taking us to a different address.

MRYJDrake

Air New Zealand - Airpoints

Member since 31 Oct 2016

Total posts 194

Unless I'm mistaken UK Chauffeurs give you a call a couple of days beforehand to confirm your details, I'm sure you'll be able to update it then

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