Virgin Australia - Velocity Rewards
Member since 05 Jun 2013
Total posts 1
Iâm a Platinum Velocity member who flew LAX - BNE Business Class last Saturday. I wanted to have a meeting at the LAX Virgin Lounge (Emirates) with a guest flying Biz Air NZ who was in the terminal. My guest was denied entry to the Emirates lounge as he was not flying Virgin. Looking at the Velocity website I canât see this policy detailed. Rang Velocity and was told entry was at the lounge staffâs âdiscretionâ . Has anybody else had this issue or can they direct me to the policy? thx
Member since 24 Apr 2012
Total posts 1,113
Hi vertullo, details are here: https://www.virginaustralia.com/au/en/experience/at-the-airport/international-lounge-access/"As a Velocity Platinum and Gold member you and your eligible
accompanying guests will need to book a Virgin Australia or one of the
above listed partner airline’s flight number to be eligible for lounge
Member since 05 Sep 2017
Total posts 5
My coach was denied entry as they were a non-rev Virgin passanger.
Hi Guest, join in the discussion on
Virgin LAX Lounge Access for Guest Denied
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