Missing Velocity Points from Westpac American Express

3 replies

MLT20

Member since 12 Aug 2020

Total posts 1

Have I missed an email from AMEX ? Since May I have not received any Velocity points from my joint AMEX/Mastercard from Westpac. I can see the Mastercard points ( which I hardly use ) ...but have the AMEX ones gone somewhere ?? Given the inability to switch Velocity to Krisflyer, this is looking like a dud card ( for me )

Chris Chamberlin

Member since 24 Apr 2012

Total posts 1,109

Moved to the credit card section.

cebeckey

Member since 09 Aug 2019

Total posts 5

There is this article from April where AMEX paused Velocity transfers.

https://www.executivetraveller.com/news/amex-anz-hsbc-nab-suspend-credit-card-velocity-points-transfers

Chris Chamberlin

Member since 24 Apr 2012

Total posts 1,109

Hi cebeckey, AMEX has since restored those manual transfers for Membership Rewards members (covered in a later article), but the poster is asking about an Altitude card, which isn't attached to AMEX MR.

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