A dozen major airports around the world will gain express security lanes for selected first and business class travellers and top tier frequent flyers by the end of August.
It’s part of the continued roll-out of the Gold Track, the premium passenger channels created by Star Alliance.
“We have Gold Track facilities at two dozen airport already, and another dozen are going to open in the next two months at the major hubs of Star Alliance carriers” says Star Alliance CEO Mark Schwab.
“It’s a good start but with 1,300 airports around the world we have a long way to go.”
Speaking on the sidelines of a half-yearly gathering of Star Alliance airline CEOs in Warsaw last week, Schwab told Australian Business Traveller that there’s now a keener focus than ever on the passenger experience.
“This has always been important to us, but with Star Alliance now 18 years old we have a comprehensive network that covers the entire globe and so our focus shifts to creating more value within this existing network, including ways to enhance the customer experience.”
Star Alliance will next month add Avianca Brazil to that network, helping to fill a hole created in the South American market when Brazil's TAM merged with Chilean airline LAN to create LATAM, and left Star Alliance for Oneworld.
David Flynn travelled to Warsaw as a guest of Star Alliance.
Follow Australian Business Traveller on Twitter: we're @AusBT