The Marc Newson Skybed was the worst business class seat ever inflicted on passengers. The first version was flat but tilted. The second version was flat. Neither has any privacy. Qantas persisted with them long after all after their competitors had vastly superior product. The fact that they sti...

One of my staff flew Melbourne/Singapore on Sunday. The plane was a domestic configured A330 with no seat back IFE. The plane was old, it had not been cleaned properly and to top it off, broke down before push back causing a 6 hour delay. Qantas would not let the pax off the aircraft for 3 hours,...

Avoid the old BA business class at all cost. I flew BA11 LHR/SPR in Dec 23. Pokey, uncomfortable, cramped, no privacy. The only positive was the fare was $6k cheaper than Qantas basis SYD/LHR return and BA have expensive wifi, but at least they hv wifi!

I spent 2 nights last week in a classic city view king suite. Excellent in all respects except the room is on the small side and most concerning, the beds are too short. I’m 5 foot 11 inches and the bed was 6 foot long. I had to sleep diagonally otherwise my feet would have stuck out the en...