• I agree. Sensibly price a business product that can appeal to those who are paying from their own pocket rather than the corporate and government customer who don't care if their flight between Canberra and Sydney is priced at $750 one way.

  • Can someone please explain how Etihad and Qantas are required to offer refunds in this situation yet Virgin Australia refuse to offer anything but useless "conditional credits" valid for a matter of a month on a limited network for the flights they cancel? Is it related to their voluntary adminis...

  • Qantas generally provides premium service to the level dictated by direct competition on a particular route, rather than being a genuine "game changer" or offering the same level of service across all comparable routes. And yes, we have a great domestic business class but it's probably also the m...

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