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When are the best and worst times to call Qantas and Virgin Australia?
Mar 29, 2022, 10:37 AMThis has escalated greatly since February reopening and such. I spent four hours on hold (USA Central Time 7pm-11pm Friday) and then an hour trying to rebook a COVID flight credit (which I suddenly couldn't do myself online anymore). After it was finally all "done", I was told it was being ...
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Wait times on Qantas Frequent Flyer 131313 > 2hours for last 4 weeks.
Mar 29, 2022, 10:51 AMI had a June 2020 flight credit and wanted to book flights in December 2022 (busy, selling-out, expensive, so no, I can't call back later). At various times in the last ~2 years, I had the ability to Manage Booking online and potentially re-book using my credit, BUT suddenly I cannot do it myself...