That's rubbish... I'm flying out to Oz in September and coming back in October business class... looks like I'll just miss the better seats :-(Ah well... it's all part of the journey.

No matter what the excuse or reason is if an airline substitutes a superior product with an inferior product you should be compensated in some shape, way or form... It's not the end user who should have to pay for the substitution... Full Stop!If an aircraft is delayed or has a malfunction, why s...