Agree with the comments the UA seating is just awful. Looks like UA forgot to test their seating on their regular customers! BUsiness Clasds on 787-9 is no where near the past experience on the old 747's! The configuration looks awkward and not a pleasing appearance. With increased competition ( ...

The seating in UA 787 Dreamliner in Economy Plus & Econmy is awful! Sorry but after 30 years flying with UA why on earth I ask have they opted for seating with less recline than the cheapest budget airline? Is it time to look at alternatives? Recently heard customer complaints after arri...