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Flight cancelled? Qantas treats you based on 'customer value' formula
May 15, 2015, 03:15 PMAnd here too. Have only had a single Virgin flight cancelled on me, but the texts an emails were very prompt. Basic but impressive.
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Air New Zealand, GoPro team on new surfing inflight safety video
May 15, 2015, 03:14 PMHave to agree with Newbie on that one. You only have to look around a cabin when the safety demonstration is on to see the majority of the plane already half asleep, reading a book/magazine or talking to one another. These are entertaining and refreshed often enough that people actually watch the...
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