QR still doing it on request in ADL yesterday. Had a ADL-DOH-OSL on QR in J then OSL-LHR in Y on a seperate PNR. They were not quite sure about the process as its a reasonably new service and staff are still training. They wanted to be sure I would not be inconvenienced with having to collect and...

QR have been very successfully doing this ages. Makes for a much better experience. On a recent QR J longhaul i had my own 'personal assistant' who was the only person to look after me and a small group of others. Worked very well and service delivery spot on!