• Singapore's fast-track for Aussies

    Sep 25, 2015, 10:25 AM

    Can any one confirm if Austarlian passport holders need to complte a Form 14? The on-line advice appears to suggest only Malaysian and HKG passport holders need to do that.

  • Has Virgin stopped cancellations?

    Mar 18, 2020, 01:07 PM

    Virgin has updated its website since it cancelled overseas flights. Still NO cancellation option. Simply: "To cancel, guests can request a Travel Bank credit online." There is no option for a refund. I was traveling before 30 June and the trip was time sensitive. The only glimmer of hope is: "For...

  • Has Virgin stopped cancellations?

    Mar 18, 2020, 09:03 AM

    Yesterday I could have canceled my Business Class tickets to the US on the Virgin website. I thought I'd think about in for 24 hours. This morning that facility has been removed from the website and I am directed to call Virgin's Guest Customer Contact Centre. Call the Centre and I listen to a me...