Have had same experience, and same response from QF staff

Photo's before and after has saved me plenty over the years, good advice. Recommend going over the car with a staff member in the carpark before signing off on the paperwork for the same reason. Luggage 'wear and tear' can suddenly turn into 'damage' if you are not protected!

I travel to China regularly. On my first trip i was asked to pay for a meal in a mid-market by credit card, which was 'declined' - so i used another credit card - again 'declined' - so staff said we will try again back at the counter. The cards were out of my sight for no more that 3-4 ...