Nov 16, 2018, 07:25 PM
To me that sounds BS what they do in America isn’t relevant. So why don’t they change their business name to Australian express then. As a global wise company you share the same reputation as long you operate under that brand. Clearly Amex Au doesn’t care about customers here.
Nov 16, 2018, 07:22 PM
[email protected] at the same time MR1961 was told to write a letter to: American Express Executive Correspondence, G.P.O. 1582, Sydney, NSW, 2001.
Nov 16, 2018, 07:18 PM
Thanks for the update. That’s the email I got from Amex awhile back for customer service
Nov 16, 2018, 04:24 PM
Everyone should complain, so they know we are angry at them! I totally agree how they halved the existing point balance too. That’s the worst part for people who have been earning points for many years...
Nov 15, 2018, 10:50 PM
I wonder if we all email Amex to express our anger will they listen and modified this devaluation? all the comments above all seem to make sense. I think this the least we can do right? Amex customer service email: [email protected]
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