• The Qantas shift from T1 to T3 has already happened. That was one of the factors in the problem last week:- CX918 was delayed from 17:45 to 19:05;- QF20 has an ETD of 19:00 (but I think was also delayed, based on the lack of boarding announcement by 18:20, when I left the lounge); and- CX902 has ...

  • This is a huge upgrade in terminals for QF, but the lounge situation is an unmitigated disaster. Even before this move, the CX lounge was often very crowded. It is now wildly over capacity. I’m currently in the lounge, at 5:30 pm. CX918 has been delayed from 5:45 to 7:05 - a very common si...

  • He may have connected from another domestic flight, which would have put him in the sterile area since he would have cleared security at the departure airport. In that case, there are all kinds of reasons he might not have had his boarding pass: separate tickets, missed connection, misplaced boar...

  • Deeply disappointed in CX yet again. They are resting on their laurels as a premium carrier, while providing services at a standard well below. Who would ever have thought that MH or AA would provide superior service to CX? Funny thing is, it wasn't so long ago (~5 years) that I was able to thro...

  • Finnair's A350 flies to Asia

    Mar 19, 2016, 09:09 PM

    I had an utterly disastrous experience in J on the A350, BKK-HEL in December, and AY customer service has been pretty much MIA despite numerous complaints. While this is great in theory, and the HEL connection is great if you're continuing on in Europe, they need a LOT of work on their product an...

  • Originally Posted by djtech I'd say the Flagship AA lounge's cheeseberger is pretty good too! I haven't had the burger in the Flagship lounge, but as far as in flight goes, the CX burger beats the socks off the AA sliders. They're not anywhere near the same league!

  • Coins definitely go in the Change for Good envelopes. :-)For paper currency, I have an old Daytimer zipper binder (https://bit.ly/2Ol2fvu) that I've filled with vinyl zip pouches (https://bit.ly/2LX53SJ), one for each currency. Oyster / Octopus cards, etc., also go in the same pouches. I don't us...

  • Some time ago, I was asked on check-in if I would be willing to downgrade on a CX HKG-CGK flight. I politely declined, collected my J class boarding pass, and proceeded to the lounge. When I arrived at the lounge, they again asked if I would be willing to downgrade, and I said no, saying that the...

  • I'm staying in HK for three nights

    Sep 02, 2016, 02:58 AM

    Hi John,Welcome to Hong Kong! In a city with such a wide range of hotels at all points along the spectrum as Hong Kong, "reasonably priced" is a matter of perspective. Also, you didn't say when you'll be in town, but timing of various events and holidays can influence hotel prices significan...

  • If I understand your routing, you're flying BNE-LAX with QF, LAX-YYZ on AA (but on a QF ticket and flight code), and then connecting to AC for the YYZ-YUL leg. If that is accurate, I'm afraid it's not good news for avoiding baggage hassle. Both the US and Canada require that you clear custom...