• Hi Chris, thanks this is a very timely article. I have just posted about this issue over in the community forum. Qantas cancelled my flight a few weeks ago for departure on 21 April. I have requested a refund but Qantas is trying to charge people requesting the refund a cancellation fee which wou...

  • Good point, would be interesting to see the poll broken down between transit and stopover. For me, I prefer Hong Kong for BOTH transit and stopover, but like yourself others may not mind one of the ME airport cities if it is just a transit stop.

  • As a oneworld flyer, Hong Kong is my preferred city for a stop over or transit, with the option to go QF to HKG and then CX/AY to Europe, or CX all the way (with multiple departure times). I tried the QF-EK partnership to Europe last year, but was thoroughly disappointed by the Dubai/Emirates pa...

  • This is great news, making transfering to a domestic JAL flight so much easier! Earlier this year getting to Sapporo involved flying to NRT and then enduring a long bus ride in traffic for the domestic flight. We almost missed out connections on both the outbound and return legs.

  • Mar 28, 2014, 10:00 AM

    "TAM will join the Oneworld airline alliance next week". As a QFF I used to enjoy reading about new oneworld airlines, as they expanded the Qantas network, and allowed me to attain/maintain status more easily.  Now as a QFF with the "enhancement" and "simplifications" annouced yesterday th...

  • Originally Posted by sid You can also try going through this - http://www.airlinecustomeradvocate.com.au/Or file a chargeback with your credit card provider. Thanks for the suggestions. The credit card provider is Qantas Money, so that could be an interesting one :)

  • Seeking advice from others no doubt in this situation...Given the COVID-19 situation Qantas cancelled my return flights to Mexico. Understandably from a business perspective they have been trying to encourage passengers into accepting Credit Vouchers. At the time the restrictions on the use of th...

  • It took months and several phone calls for me to get my points.The first two people I spoke to at CBA tried to tell me that I was ineligable because I didn't explicity "opt-in" to receive the points, which I knew was incorrect but they refused to budge. I eventually found a screen shot I'd taken ...

  • That is odd that you say Japan flights are exempt... I didn't think they were given that when I selected my exit row seats the Qantas website noted the $90 fee. They just haven't charged me yet. When I've selected pre-selected non-exit row seats in the past for international flights, there h...

  • I'm just QFF Silver. Which I know allows me free advance seat selection, but thought I'd still be charged for the exit row seats. Oh well, not complaining!