Jul 28, 2020, 11:49 AM
I booked an Etihad flight to the UK via Virgin Australia and the return leg got cancelled by Etihad leaving me stranded and having to spend big on an alternative to get home.VA have refused to refund us. Does this change that? This was business and the original ticket cost about $7,000.
Jul 03, 2020, 07:06 PM
Agree, basically if they do this I jump ship to QF, and I've been VA Platinum for many years.
Jul 03, 2020, 04:20 PM
Thanks to QR for the VA Platinum status match I may transition to QF and use their lounges as OneWorld Emerald if VA haven't opened theirs when I next fly. Bain needs to take care of VA's up-till-now loyal FF's.
May 27, 2020, 02:59 PM
Lounges will be just the start, imagine the terminals and especially gates.
Mar 27, 2020, 02:26 PM
And thanks to ET for reporting this, seeing it on Twitter got me home.
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