It is yet another down grading for Qantas customers, after 30 plus years of loyalty to Qantas and an eye watering amount of spend for business and personally, this is the final straw, I'm protesting with my feet and finally switching to better value airlines who hopefully respect and value thei...

I concur Kathy, I am also not a fan, it has a 'McDonalds' feel about it and sadly more aligned to the Virgin offering. The seating is not comfortable and the layout awkward. Sorry Qantas, after so much hype I'm disappointed.