Qantas should focus on getting the basic's right first - they struggle to get flights off on time and are delayed. The equipment is poor compared to others such as Cathay / Singapore etc. The Qantas airfares are generally much higher than natural competitors. Similar story on their Hong Kong init...

The new lounge doesn't make up for the outrageous airfares compared with Cathay and the poor service and delays

I would caution travellers using BA. I flew from Sydney - Singapore return. After hearing about the “new cabin” I decided to book. I paid over $6,000 AUD for the flight. On the return flight, I discovered after takeoff that the seat did not recline - the flight crew attempted to repai...