Free economy X for platinums is a dealbreaker. It's the thing that drives my business traffic to Virgin over Qantas. Likewise family pooling is the reason I direct my personal travel their way. If either of those things goes, so do I probably.As for improvements, better partner network (or better...

Chris, what are the guest arrangements? Can J Pax bring in a guest flying in PE or Y?

any thoughts on whether Virgin Lounge passes will be able to be used to bring in extra guest into The House or My Lounge? VA Plats used to be able to take 3 guests into the AirNZ lounge from memory, now it's down to just 1 (+ 2 kids).