• I can understand that shutting the service desks may be a necessary cost saving measure. What I cant swallow, as others here have said, is the BS justification for doing so. I have also witnessed people being forced to use self check, so yes, more people are using it because they are given no cho...

  • I fly to and pass through Dubai quite a few times a year, but as a P1 have only ever been into the first class lounges, so cannot comment on the Business lounges. I think the B first lounge is probably the "goldilocks" lounge. A is just way too big and always seems empty (as others have said), an...

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