Oh thank you Nguyen for reminding us how pathetic we all are-  you are such a better person than us.  Why just today I was about to have my morning coffee but then I thought "how can I enjoy this simple little pleasure when MH370 is still missing?".  I immediately threw out my Mocc...

Surely the bigger story is the horrible transition from the old system to the new , especially with regard to bookings prior to Jan 2013.  I often have about 10 bookings and trying to change a booking made on the old system can take about 30 minutes to get through to the right team on the ph...

I was very interested to read your review. Last year I flew out of Heathrow after snagging a $5800 return business from Sydney.  At the time I thought the Clubhouse was amazing, but figured it was probably because I hadn't been to that many business class lounges apart from Qantas in Sydney...