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United-Continental CEO promises upgrade for "unacceptable" Australian 747 service
Sep 27, 2012, 02:14 PMOn the evening of September 19, my flight UA0839 was scheduled for departure from Los Angeles to Sydney at 10.29pm. After boarding the aircraft with approximately 400 other passengers we sat on the tarmac for several hours, being told many different stories about why the plane had not departed. T...
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