It's sad that Qantas insists on putting the A330 on BNE<>LAX. I feel it should have got the 787 upgrade before SYD<>HNL.

1. Self-service features that work: VA's biggest downfall (in my opinion) is their lack of self-service features, and the ones they do have rarely work as intended or give you the "you must call the guest contact centre to modify this booking". Using a system like Sabre there is absolutely no rea...

Had this happen quite a few times, it's like winning the lottery. I've been told they do this to speed up the waiting time when they are not meeting their KPI's.

Want good service from FA's on a US airline? It's easy - be polite to them! American's are unbelievably rude to service staff and I have always found that if I use my manners (like I always do) by saying please and thank you for everything they treat you very well!

You must be on different planes to what I fly on, because I find the food in domestic J to be excellent, especially compared to QF. I still have dreams about the seafood mornay pie I once had flying to HTI!