• Virgin & SQ start codeshare

    Jan 25, 2013, 11:20 AM

    Yes the codeshare causes frustration in using points to upgrade or earning points. I don't understand why things always have to be so vague and not transparant. Not able to select a seat or meal, not able to upgrade: being referred back and forth - it is VA flight, no it is an SQ flight - sorry c...

  • Virgin overlaps SQ, Etihad codeshares

    Jan 25, 2013, 11:16 AM

    I am disappointed in the codeshare arrangements. I haven't been able to select a seat or meal online, even with having a gold status on both airlines. Also tried to upgrade my seat, therefore bought a more expensive fare - SIA wouldn't because it was a VA flight (and we all know it is SIA) and VA...

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  • Thank you Chrisjm. At least you convinced me that eventually they will show up. I will forward records of correspondence to the mentioned email address. I am platinum at the moment.

  • I have booked hotels via Velocity and Hotelclub. However no matter what I do to retroclaim the promised points, it is not happening. I have 5 bookings from which the points still aren't credited to my Velocity account. Called Velocity helpdesk (phonenumber on the voucher of the hotelbooking): on ...

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