Feb 19, 2014, 02:21 AM
I have flown with Qantas for a good part of at least 20 years now. I have also been a long standing member of the chairmans lounge. Although I have not flown economy for the last few years I can say that in business and first class a greeting by name makes a lot of difference to how I feel about ...
Jonty B hasn't participated in any discussions