1997 Grange is in the decanter today in Sydney.

Having "stereo speakers built into the headrests, “allowing customers to enjoy the inflight entertainment system without using headphones”" sounds like a recipe for noise pollution and arguments?

Decent lighting - I don't understand why so many hotels have such poor lighting in their rooms. How hard is it to give guests a decent, bright central light, ideally with a dimmer switch for extra control? They can add one or two of their usual, lower-power lamps on top of that......

I hope your compensation / reimbursement was based on the economy prices available at the time of booking, not the usual Qantas rubbish of calculating the price difference based on the most expensive Flex fare?

In the mid-2000's, I booked a trip to the Caribbean on points in economy via a deal with a friend who had plenty of points but couldn't use them for various reasons. I paid him somewhere around 50-60% of the cash cost for the same flight and he booked the ticket for me. My status with the airline...