Qantas has always looked at this from the wrong direction.   They call it a "loyalty Program". ..  I'm a small business that has travelled for the last 30yrs + with Qantas and whilst my "spend" isn't as high as many companies ...  what Qantas gets is 100% of my travel dollars. &nbs...

Daniell, never claimed the dumb card.  To be perfectly honest.. I love flying with Qantas more than any other airline in Australia. I'm just struggling with new procedures that are not understood by thier own staff.  In the past 2 wks I've had staff quote me the wrong prices, told me I ...