David, Totally agree with Russjking's comment. This was so enjoyable reading relevant and civil comments without the juvenile personal attacks often found in Comments. Hopefully this will set an example to all of how to compose a comment. Thanks for instituting this policy!

Stuart's world makes a logical argument. After being burned by United's service over the years I'm rather hesitant to even give them another chance. Maybe I should try a flight which offers true Polaris service and see if they have changed. If the cabin staff is professional and courteous I'll be...

It is so sad to see the decline of U.S. flagged airlines. I refuse to fly them internationally. Give me SQ, JAL, AZ or Quantas. I worked in Asia for ten years and realized that the American airlines must require that their cabin staff be former prison guards! They are so put out to have to serve ...