It took until July 1 to have points reimbursed for flights cancelled May 29. No sign of the taxes yet but given the volume of flights cancelled over the past week I am now part of a very, very long queue.

More than 2 months? That's just outrageous! Shame on any business that takes that long to process a refund.

I'm not sure if Emirates have withdrawn award seats while they await the change to partner status in September (when they can charge more points) or whether there has been a rush on people booking seats knowing they can cancel without penalty until October, but just in the last week seat availabi...

I cancelled award flights with Qatar back in January and even then it took around 2 weeks for points and 36 days for taxes. However, I cancelled an award flight yesterday (with Emirates) under the new ‘no cancellation fee' policy and the cancellation confirmation message indicated that all points...

Airlines now have the added problem of decreasing values for any aircraft that they own outright, and negative equity a real threat for any that are mortgaged. Surely the best case scenario for an airline right now would be to have a significant proportion of aircraft approaching end of lease in ...