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  • Initially I was surprised at the timing too, but when you dig a little deeper it makes perfect sense. Frequent flyer programs generate huge amounts of cash for the airlines through activities such as shopping, credit card spend etc. At the same time Qantas are offering little more than Qantas clu...

  • I recently had the same issue, trying to fly back from Europe. Emirates released seats 10 days out so I booked on them and then cancelled my other flight. Of course you need to have enough points to book a new flight as you don't get your points refunded straight away like you do with Virgin.

  • Qantas contact centre hold times

    Feb 11, 2020, 12:11 PM

    I have had success using the messenger function in the app. Huge delays at moment though due to Coronavirus disruptions.

  • Well you are doing really well to get your points refunded so quickly. I am still waiting to receive 172000 points from flights cancelled on the 17th of January. It really is hit and miss. And to add insult to injury last week I tried to book 3xpassengers to Zurich in J class next December only t...

  • I flew Cathay 3 weeks ago, Brisbane through to Zurich. No issues with baggage. Both flights landed 25 minutes early but the 7 hour stopover was annoyingly long. The service sand food were both very good and the padding on the bed was a welcome addition compared to when I last flew with them. Howe...