Virgin Australia's Velocity Silver members lose priority check-in

By David Flynn, October 8 2012

IN BRIEF | Virgin Australia frequent flyers holding SIlver status in the airline's Velocity programme will lose their access to the priority check-in lane from mid-November.

According to an email advisory sent by the airline to Velocity members. "Changes to Silver member benefits from 12 November 2012 mean that Silver members will no longer be able to access Priority Check-in when flying domestically with Virgin Australia."

Silvers will retain priority check-in for international flights, however, along with priority check-in and boarding on flights with Virgin Australia partners Delta and Virgin America.

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David
David

David Flynn

David Flynn is the Editor-in-Chief of Executive Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.

haydensydney

haydensydney

07 Nov 2011

Total posts 11

Oh the humanity..... 

johnaboxall

johnaboxall

Virgin Australia - Velocity Rewards

24 Aug 2011

Total posts 727

No great loss. When you have Platinum, Gold, Silver, and business-class passengers with priority, sometimes the queue can be shorter at the regular check-in. Sooner or later VA had to cull this down to differentiate the service levels. 

Lachlan

Lachlan

09 Oct 2012

Total posts 1

Clearly bringing the romance back into flying.

Suddenly the QAN self-check looks a whole lot more appealing.

Daniell

Daniell

26 May 2011

Total posts 58

And the chipping away begins..............

AusFlyer

AusFlyer

10 Mar 2011

Total posts 531

Yep... All the noise they made about how much better they are than Qantas... and now they start to erode away the things that made them different. No surprise though... and they will do all this stuff quietly.

Lanser

Lanser

Qantas - Qantas Frequent Flyer

09 Oct 2012

Total posts 2

Interesting to see how quickly Virgin forget the volume of business FF's who came across from QANTAS as a protest. It won't take much program tweaking to annoy FF's enough into returning. Personally I find the flight operations at Virgin excellent, but the ground operation appalling. The silver priority check-in was the only redeeming factor.

John Walton

John Walton

03 Jan 2011

Total posts 673

I think the timing of this is telling. The status-matched Golds who have (despite an unprecedented number of status-earning opportunities) not retained Gold are all falling to Silver right about now. So hands up if you're really surprised that Silver benefits are falling under the airline's microscope...

PaulW

PaulW

Virgin Australia - Velocity Rewards

09 Oct 2012

Total posts 1

It comes in handy when the general line is 100m long and that seems to happen on certain flights, especially out of Perth. I am only silver level, just haven't quite got over the 500 credit hump, but this is the one benefit I value.....Looks like its back to Qantas for me, well all least there's no longer a reason to preclude them and look to VA first.


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