What will happen to frequent flyer points held with Virgin Atlantic Australian members ,now it's leaving Australia.

7 replies

Merc25

Qantas - Qantas Frequent Flyer

Member since 29 Jun 2013

Total posts 317

What will happen to frequent flyer points held with Virgin Atlantic Australian members ,now it's leaving Australia.how will members book award flights on there partner airlines without an Australian office

David

Member since 24 Oct 2010

Total posts 991

Merc25: I suggest you move to 'cash in' your points on flights with a partner airline, we have an article which examines those options coming up on Monday.

Merc25

Qantas - Qantas Frequent Flyer

Member since 29 Jun 2013

Total posts 317

Thanks David,look forward to viewing the article .as I have over 800,000 ff miles with them .can you look into  how VA Australian FF members will make contact to use there points once they leave

iFLYflat

Qantas - Qantas Frequent Flyer

Member since 20 Nov 2012

Total posts 40

No need to worry or take any immediate action, your Virgin Atlantic points remain safe, unless they take the path of British Airways, where they no longer accept Australian accounts (unlikely).

There is a whole list of airline partners which you are use your points on; and there are hotel partners too.
http://www.virgin-atlantic.com/au/en/flying-club/flying-club-partners/airlines.html

You can always call the Virgin Atlantic customer service to redeem your points.

Steve

moa999

Qantas - Qantas Frequent Flyer

Member since 02 Jul 2011

Total posts 835

Merc25, That's a lot of points!.

You will still obviously be able to redeem on all of Virgin Atlantics partners (including of relevance Virgin Australia, Air New Zealand, Singapore and Malaysia)

willygee

Virgin Atlantic Airways - Flying Club

Member since 11 Apr 2011

Total posts 11

Would be very interested in the artice, David. Like Merc25 i currently have a little over 80,000 Flying Club miles and after my VS trip in June would have picked up a further 40,000 odd miles (thanks to a great deal on their 'miles booster'. I'm yet to hear back from them as to how travelling one leg of the journey on a non-partner airline will affect both my points earning and purchased miles booster (i.e. whether they will honour the earning or not). Either way, I'd still end up with over 100,000 miles....

David

Member since 24 Oct 2010

Total posts 991

Merc25, Willgee and co: our article on options for using Flying Club miles is now up and you'll be pleased to see quite a few Virgin Atlantic alternatives... in some cases, business class redemtpions of FC miles into partner airlines is cheaper than on Virgin Atlantic!

Merc25

Qantas - Qantas Frequent Flyer

Member since 29 Jun 2013

Total posts 317

thanks David,have just read it and its a great article

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