Qantas 'cafe breakfast' is appalling.

So what if there is a dinner service. Its not up to an airline to decided how much food someone might want to consume. You may not want dinner but you do want a better breakfast. That's all part of being full service. That's like going to a restaurant and being told sorry you only get a cinnamon roll and yogurt but we will still charge you full price. Bugger it, give us proper service back please.

You guys pay for premium,your sugestion is stupid.You paid ,you have for the choise .You should get it.

Average food is one thing but leaving your tray in front of you for 2 hours takes frustration to another level!

Michael that is such awful news.  And you would have been paralysd from the waste down so couldn't walk 20 feet to put it in the galley.   But no you wanted to teach them a lesson - hope the inconvience was worth it. 

Depends where you are seated, some time you can't just get up and walk to the galley can you? Anyhow, I've flown long haul economy once in the last 4 year so I dont actually care about the service levels at the back of the bus - you get what you pay for; It was an observation more than an issue, but thanks for your concern Whipper.

It is economy (I assume?) - yes on a full service airline - but you didn't pay any additional for food like a LCC, and you were served food twice on a flight that is mid-haul. Regardless of quantity/quality etc I don't know what more you could expect?

Plus what was stopping you having something to eat when you got to Sydney? If this isn't the industry standard you have a wide choice of airlines, but some people like to just fly Qantas so they can complain about it when they land.

Seems all a bit trivial to be honest

Mid-haul though you may claim it to be, the flight was also overnight.

Not all of us have the luxury of time to spend hanging around the observation deck eating overpriced bacon, you know; some of us have to head straight into town and into the things we need to do.

Especially when baggage at SYD takes an eternity to appear.

Anyway, I see myself as discerning, not demanding. At the end of the day, QF 6 got me back to Sydney. The catering on the flight pales in significance to my lounge food, but that is a luxury most people don't have.

As a customer, I want to be served a nice breakfast. On overnight flights, you will always have people who want a heavier supper and a light brekkie. Some others will want a light supper and a hearty brekkie. Yet others will want to gorge at any and all opportunities, and there will be the occasional person who will refuse to eat from a foil box.

I recognise that serving up a full breakfast may not be the best commercial decision. But at this pitiful level, even the continental tray on domestic flights is better. I'm certainly not proposing everyone get a platter of fry-up, but at the very least the offering should be more than a speck of light pastry.

It is cutbacks like this that are destroying Qantas' product in Asia. It's the little things like the breakfasts that slowly crumble the competitiveness of a product.

That has always been the breakfast in Y on QF and for that matter on SQ and BA from SIN to SYD,MEL,BNE & ADL.

Any sensible person would skip it and sleep through. After all its only a 7 or so hour flight.

Eat in the lounge in SIN and sleep through till wheels touch down.

Agree TRB, in fact when I flew QF10 in the SIN days in J there wasn't a hot breakfast, merely pastry/fruit/muesli etc

Being a relatively short flight you'd want to maximize sleep and not be interrupted over Ayers Rock to eat at 4am...

I agree with that as well, but I would much prefer a more substantial bakery item and a better yogurt or even a muesli/milk combo.

Especially for SIN flights, I can appreciate that a full hot breakfast being served over Uluru at OMG o'clock might not be particularly palatable (please excuse the pun); at the same time, I do think it important that the express cafe-style breakfast be of some substance.

I understand your frustration about the meal service, however you should expressing your frustration to QANTAS about the poor meal options on Asian services.

Oh, believe me - I will.

I'll also be writing in to commend the wonderful SIN lounge and its excellent staff. I had a great afternoon in there. It's not all bad.

I can understand your anger Watson with being served that as a breakfast when you have a busy work day ahead. It seems to me that Qantas is developing a strategy of encouraging its passengers to use the lounges to eat a proper restaurant standard meal before take-off or after landing. It is obviously easier and no doubt more cost-effective to provide a better quality dining experience on the ground.  They have invested and are investing a great deal in this model and by all accounts the lounges are industry leaders. Means they have less weight on board and can focus on service before, during and after your flight. That at least seems the strategy. I think it is probably a pretty good one.

Where Qantas falls down is on consistency of product and service. Old plane and indifferent service standards are a recipe for feeling ripped off. Case in point: my parents flew an early morning A330 business from Syd to Per recently. It was a great flight with excellent attentive service in fantastic lie flight seats. They loved it. Flight home was the notorious red eye - they get the old tilt back seats and a terrible brekkie similar to one described by Watson. Why would you schedule the lie flats for a day flight and not the overnighter? Why the enormous difference in food standards for the two flights? It's things like that that drive people crazy. Qantas at its best is the best, but far too often it is a really depressing and frustrating experience.

Pretty much this.

I feel for your parents. On the way out SYD-BNE-SIN, I was comfortably cocooned in the Marc Newson seat on a day flight with reasonably good catering on the 744ER.

On the way back, I had this disgraceful A333 with original 2003 seating.

I've never really had a problem with service on QF - my experience varies from very average to exceptionally warm and attentive. On some days it's been staff just going through the motions, but I've had some wonderful flights, both domestic and international.

But the state of the hard product is utterly disgraceful. The A330s are not bad aircraft, but they needed to be refitted with the Marc Newson-designed A380-style cabins half a decade ago.

The service is generally alright. Where it really falls down is the hard product outside of the flagship A380.

And network/schedule, but that's another thread.

You pay for Y but expect J or first, seriously OTT.