I prefer approaching the staff member at the self serve kiosks if I have an issue. Usually no, to little wait, and saves time standing in a desk queue. I also find staff attitude is a bit friendlier and more helpful. I’m sure a similar approach would work in the lounge. Willing to give this...

Driving along General Holmes Drive the other day I saw one in the rear seat of a Mercedes convertible. Maybe staff are getting first dibs. 

Excellent review Brandon. Comprehensive and fair. Qantas needs to address the inconsistency issues and invest in making its first class product unique and exceptional. We don't all fly in first but it sets the standard for the rest of the airline and signifies whether management is serious abou...

Air NZ have flown this route to London for decades. I remember landing in Gatwick in the 80s not Heathrow. Must be a big shock to the airline's employees and Kiwis more generally. London has always had a strong pull for the young on both sides of the ditch. Bit of a shame they couldn't have con...

Would JFK be beyond the reach of the 787 from Brisbane? If not, then I'd rather do transfer at Brisbane than LAX and have all the domestic traffic funnelled through Queensland. I'm guessing though the logistics don't work and QF will wait for the Sunrise project to deliver an aircraft that can.