Telstra service debacle!

3 replies

happychap

Qantas - Qantas Frequent Flyer

Member since 01 Mar 2014

Total posts 5

Telstra service debacle! I can not make or send sms - on global roaming-does anyone have any good ideas on how to fix this as the telcos 24/7 staff not seem to despite 4 online chats. Thanks a desperate friend mike in the UK.

happychap

Qantas - Qantas Frequent Flyer

Member since 01 Mar 2014

Total posts 5

Hi just to clarify...I cannot make calls, send sms messages but can receive. Mike.

dommey

Member since 19 Jun 2014

Total posts 10

Buy a local SIM card. 3 in UK offers 15 pound prepaid unlimited data.

Chris Chamberlin

Member since 24 Apr 2012

Total posts 1,097

Just a thought, is global roaming activated on your service and was the change made at least a few days before travelling? As you can receive calls, I'd suggest that it's probably switched on, but may not have been done properly or may not be fully processed. Just a thought!

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