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  • Hi all - agree with all of the above comments. Some of you may rec all that I logged an issue a couple of months ago with came to nothing. I had pro forma responses and staff following scripts. Promised call backs never materialised. I at one point asked to speak to a manager and was transfer...

  • Hi, being a lowly Gold I had the need to contact the call centre.  Having attained Gold for a couple of years personal reasons had prevented me from flying for 10 months.  I have 2 months left in my year.  I asked if I could get some sort of incentive to requalify and was told to c...

  • Telstra service debacle!

    Oct 15, 2014, 02:49 PM

    Hi just to clarify...I cannot make calls, send sms messages but can receive. Mike.

  • Telstra service debacle!

    Oct 15, 2014, 02:47 PM

    Telstra service debacle! I can not make or send sms - on global roaming-does anyone have any good ideas on how to fix this as the telcos 24/7 staff not seem to despite 4 online chats. Thanks a desperate friend mike in the UK.

  • Qantas - new 737-800 (with AVOD in economy). I understand that they are being used randomly around the network. Now that they have quite a few I would have thought they would would be using them on longer routes such as Melb- Darwin etc. Does anyone know why this is the case?