As a regular flyer between Sydney/Auckland/Wellington, I previously use my VA FF to accumulate points.

6 replies

luk77y

Member since 07 Apr 2015

Total posts 1

As a regular flyer between Sydney/Auckland/Wellington, I previously use my VA FF to accumulate points. But when code sharing with AirNZ find it very difficult to chose a seat or obtain an upgrade. So am now thinking of signing up with Airpoints. What is everyone else typically doing?

wozcor1

Virgin Australia - Velocity Rewards

Member since 28 Jul 2013

Total posts 88

Same problem when booking VA flights as codeshare with SQ. Unable to select a seat on SQ planes until checkin.

I just booked an SQ flight to earn Krisflyer points, then shift them back to VA points, although the ratio is 1:35. Would rather know I an ideal seat first then points later. I asked a travel agent if theycan alloctae seats if they book VA on SQ but been told no? I might be totally wrong though? Cheers.

Gian

VA Platinum

Member since 26 Mar 2014

Total posts 88

You are correct. It's a problem VA still can't rectify and its to do with them using Sabre as a booking system and Air NZ and SQ using a different one. (Amadeus I believe)

I've complained to them so many times about it just to try keep it in their minds it needs to be fixed. 

It is possible to book with VA, get the E-ticket number, ring SQ or NZ and ask for their PNR, then log into the booking on the NZ or SQ website. I've had that work for seat selection before, however others have stated especially with SQ it still wouldn't let them select seats. YMMV. 

AnthonyvB

Virgin Australia - Velocity Rewards Plantium

Member since 19 Jun 2013

Total posts 82

I have the same issue when booking SQ from ADL to SIN via VA.  Thanks Gian for the tip however regarding ringing SQ and asking for their PNR.  Will give this a try.

MHerbert

Virgin Australia - Velocity Rewards (Plat)

Member since 21 May 2012

Total posts 23

Assuming you have Gold or Plat status with VA, a quick call to AirNZ gets this done for me everytime. On the A320s (all economy) they'll give you row 3 or 4 back, depending on your status, as they reserve the first few rows for their own Works Deluxe passengers and top tier FF.

On the 777s and 787 I've either gotten a bulkhead or was lucky enough to get Premium Economy allocated when the person taking the call was in a good mood!

cdirnber

Member since 23 May 2012

Total posts 36

"I asked a travel agent if they can allocate seats if they book VA on SQ but been told no?". 

Well, I just checked the Amadeus system (am a travel agent myself) and had no problem selecting seats on SQ metal but on a VA flight number, even without entering FF numbers. 

Tagentjay

VA

Member since 10 Sep 2014

Total posts 19

I am a TA aswell, and it can be done.

Hi Guest, join in the discussion on As a regular flyer between Sydney/Auckland/Wellington, I previously use my VA FF to accumulate points.

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