Virgin Australia - Velocity Rewards
Member since 06 Mar 2015
Total posts 168
Yesterday I asked if VA 555 from Syd- Per is a lunch service in Business Class. One reply said it was but whilst waiting for a reply I was talking to VA Velocity guest Contact service and they say it is NOT !! What is the correct answer ? It's high time VA included this info I the flight information service such as QF and others do.
Member since 24 Aug 2011
Total posts 385
From last enquiry (and a huge thread on AFF)
Breakfast First Flight - 08.30Morning Snack 08.31 - 11.59Lunch 12.00 - 14.00Afternoon Snack 14.01 - 17.59Dinner 18.00 - Last Flight
The times are scheduled not actual, so if your 1755h flight leaves at 1900h it's still a snack.
The confusion in my mind is as to whether the times quoted are departure times or if the aircraft is airborne during the time frame.
I ask this because VA555 arives in Perth at around 2PM EST which is inflight during which Pax from Sydney would have had a lunch in normal circumstances.
Also their web site states that " On flights over 2 hours and 45 minutes, guests can indulge in a full, three-course dining experience for lunch and dinner "
All of this confusion could be simply avoided if they post the meal information in the flight bookings breakdown. Most other Airlines do this so it's about time VA did.
They're departure times.
VA customer service and information dissemination is a total process failure so don't hold your breath trying to find out something.
Member since 23 May 2011
Total posts 33
Those dont apply for the transcon A330 services. Lunch/Dinner is between 9:30am until 9:29pm (departure times).
555 departs at 9:35 so it would be lunch
Member since 26 Mar 2014
Total posts 88
While the information on the website is seems confusing, I can confirm I have had a 3 course lunch on this flight a few times before. Same with the A330 flight from Melbourne which departs in the mid morning.
Qantas - Qantas Frequent Flyer
Member since 20 Aug 2012
Total posts 35
Back in April I flew VA555 business class to Perth. I can confirm they offer a 3-course lunch menu.
Member since 16 May 2014
Total posts 79
I flew virgin business business back to perth on a morning flight was starving by the time we landed... got next to nothing :/
What flight was that ?
Cant remember the flight number was A330
Got a crossiant, cup of tea, tiny omlette, either a piece of bacon or a sausage cant remember.. and that was it.. lol
Ended up keep on ordering from the any time menu...
Was it before 9am?
Sounds like breakfast that runs from 3am to 9:29am. The 'supper' service is 9:30pm until 2:59am
Was VA679 left melb around 9-930am
Just a tad under 4hour flight time... needed a bit extra food than that really.
Thanks for the info.
It still seems a little cloudy but Sim1's flight looks like a breakfast time flt.
I have contacted VA via the facebook and asked them to simply contact their catering department and ask them . That should give a definite answer. Getting a reply though is not very fast at all!!! It would all be so simple if VA put the inflight meal service dtails in the bookingsystem with the flight numbers. So manby others do this.
Member since 25 Mar 2014
Total posts 194
Rod Look forward to feedback on the inflight service
Always interested in the comparison to QF
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Yesterday I asked if VA 555 from Syd- Per is a lunch service in Business Class.
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