Just got off Emirates business class from Auckland.

9 replies

igl

Member since 18 Oct 2015

Total posts 3

Just got off Emirates business class from Auckland. Do others agree that the food on Emirates is of poor standard? It seems to be stodgy and lacking freshness. Tonight the prawns were served in basically a generic sweet chilli sauce. No salad. The wine was served after the meal was finished. Flying over, the hot breakfast choices were very unappealing with the continental breakfast being a stone cold crossiant! Similar experience earlier in the year in business class with Emirates to NZ return and last year in First to Europe and back (though the caviar service is very special). I know this is such a 'first world' problem but when you look at the expense and then the quality of food on the opposition (eg Qantas with their fresh salads, etc), I do question the catering dept at Emirates. Do they need someone to consult with them like Neil Perry does for Qantas?

Serg

QFF

Member since 12 Apr 2013

Total posts 870

I flown Emirates Business only once BKK-SYD and food was average - I cannot recall anything excitingly good or nor specifically bad, just average. However lounge in BKK was excellent with abundance of food for any taste. I am not fan of Emirates and specifically unhappy that Qantas went into bed with them, but saying that they serving disgusting food is a bit exaggeration IMHO. May be for such short leg from New Zealand you been treated "specially", but I doubt.

wilsoni Banned

wilsoni Banned

Qantas - Qantas Frequent Flyer

Member since 28 Sep 2011

Total posts 302

My own recent experience mirrors that of lgl.  EK business food and beverage has become very bland, and cost cutbacks are probably to blame. Quality is definitely down on years past. That said, catering out of AKL can be a bit of a lottery on any airline - it might be they just need a more reliable supplier. As for service, when the business cabin is full the service on EK has been no better than economy. I used to have status with EK but I'm no longer a fan and I've drifted to others. It must be said that the EK seats in business are very good, but they don't have enough toilets for when it's full and their customer service people on the ground are terrible. 

Joshb

Qantas - QFF Platinum

Member since 20 Mar 2012

Total posts 123

Agree. I was in Biz earlier this month with a colleague downstairs in eco. We both had the same dish albeit presented differently, kind of sums it up.

That said, caviar and Dom in First is always quite nice.

wilsoni Banned

wilsoni Banned

Qantas - Qantas Frequent Flyer

Member since 28 Sep 2011

Total posts 302

Are those goodies served in P trans-Tasman?

Joshb

Qantas - QFF Platinum

Member since 20 Mar 2012

Total posts 123

From what I have heard anecdotally, these items are served trans-tasman in P.

I've had them ex JFK, MXP and DXB only though so not 100% sure

eminere

Qantas - Qantas Frequent Flyer

Member since 25 Sep 2013

Total posts 371

There is NO caviar service on any of the trans-Tasman sectors.

Walrus

Air New Zealand - Airpoints

Member since 19 Oct 2015

Total posts 1

Travelled to Melbourne with Air NZ in Business, great staff and all round enjoyable experience. Travelled back to Auckland with Emirates in First and thoroughly disappointed - apart from the Black Caps being on same plane!

Staff virtually non-existent, breakfast tasteless and complete lack of service.

Ryanair with bling.

Have never been impressed with Emirates on any of my flights over the years in both First and Business

airADL

Qantas - Qantas Frequent Flyer

Member since 25 Mar 2014

Total posts 198

We travelled back on the A380 service AKL to MEL and due to bad weather we were diverted to ADL.

I was surprised on a very empty flight in Business my selection was not available. 

The food was ok. The lounge selection was much better. 

After a 4 hour delay we were offered cheese and biscuits.

Service was not great, flight attendants more interested in charging phones and having a laugh together. 

Lucky  the IFE is good.



Richard Brown

Qantas - Qantas Frequent Flyer

Member since 26 May 2012

Total posts 132

On departing Auckland and Australia, best bet is to eat the food in the lounges, which is generally of a very good quality. Have always found EK's breakfasts very average, though dinner out of Auckland has generally been of an OK though not spectacular standard. Has never yet been an issue in affecting my choice of flight.

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