Why does'nt VA allow for upgrades using points from their basic fare?

6 replies

mspcooper

Qantas - Qantas Frequent Flyer

Member since 09 May 2013

Total posts 342

Why does'nt VA allow for upgrades using points from their basic fare? Would'nt it be beneficial for them to fill business and other empty seats (if there were any?)

johnaboxall

Virgin Australia - Velocity Rewards

Member since 24 Aug 2011

Total posts 385

Revenue. VA gets more revenue from flexis (allowing points upgrade) then savers. And you get double SC over a saver fare. Furthermore it's beneficial for Velocity to have you earn points but not redeem them (as with any other FF program).

AnthonyvB

Virgin Australia - Velocity Rewards Plantium

Member since 19 Jun 2013

Total posts 82

What type of upgrades are you talking about?  From the Velocity website "All Velocity members booked on a Saver fare or a Flexi fare can request an upgrade to Business Class on domestic flights operated by Virgin Australia with a VA flight number."


mspcooper

Qantas - Qantas Frequent Flyer

Member since 09 May 2013

Total posts 342

Silly me: I should have been more specific. International short haul (eg: Bali). VA does not allow upgrades using points from basic economy fare. 

snaggit

Member since 15 Jun 2015

Total posts 10

With only 8 seats available it is a smarter way of getting people to at least buy a flexi if they want to upgrade with points. You can still bid to upgrade off a saver for Short Haul though

AnthonyvB

Virgin Australia - Velocity Rewards Plantium

Member since 19 Jun 2013

Total posts 82

Agree - I am going to Bali on Monday purchase a flexi fare for $500 and then upgrade with points... cheap business class fare (compared to over $1000 for the business class seat).  I rang Velocity first before booking to ensure there was an upgrade avaialble

Hugo

Member since 12 Jun 2013

Total posts 217

Gotta justify the high pricetag of the flexi fare somehow. 

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