Virgin Australia - Velocity Rewards
Member since 08 Jul 2017
Total posts 29
I recently booked a return flight CBR - OOL. I used a combination of points and cash to upgrade to Business. Are these flights eligible for status credits?
Member since 22 Dec 2016
Total posts 33
Depends on your originally booked fare - points and SC will be based on that regardless of what you travel in after upgrade.
Sorry - I may not have explained that properly.
I went through my velocity app and asked to pay with points and cash. I just chose an Economy X fare to OOL, and picked the business class fares to come back to CBR. It was all done at the time of booking.
So I guess my question is - If you purchase flights on points, are these flights still eligible for status credits?
It still depends on the fare purchased - if they were 'Economy/Business Reward', then no. Those fares involve paying the majority of it with points, and the taxes with cash or points. They book into fare class 'X' for Economy reward, and 'Z' for Business reward.
If it was an 'anyseat points + cash' ticket, then it would earn status credits, but we still need to know what fare class you're booked into, to know how much SC you would earn.
The fare class appears on your boarding pass when you check-in, or you could call them to find out.
XZDAU1 and ZZDAU1.
"Members travelling on upgraded fares purchased with Points or any other subsidised means of upgrades on Virgin Australia or our partner airlines will earn Status Credits based on original purchased fare class."
While I may be wrong, I believe XZDAU1 and ZZDAU1 are Economy (fare class X)/Business (fare class Z) reward tickets respectively, and wouldn't earn any points or SC at all. The point you mention about upgraded fares wouldn't be applicable if you purchased a reward fare. Economy X is a product add-on and wouldn't affect the fare you're booked in.
Another way is to look at the Fare Calculation Line and Endorsements/Restrictions section of the electronic ticket receipt. On a reward booking (using my personal example of economy reward MEL-ADL-PER):
Fare calculation line: MEL VA ADL0.00VA PER0.00AUD0.00END
Endorsements/restrictions: VLD VA ONLY/REFER ISS OFF/VA VELOCITYREWARD 17800/**YOUR VELOCITY NUMBER**
So if it shows '0.00 AUD' in the fare, and the words 'VA Velocity Reward' in the endorsements, then chances are you won't earn any points or SC's on it.
Thanks for the reply.
Qantas - Qantas Frequent Flyer
Member since 21 Mar 2011
Total posts 427
I have had VA SC earn in the following case.
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