Member since 01 Mar 2017
Total posts 2
Virgin Australia - Velocity Rewards
Member since 13 Nov 2015
Total posts 80
Officially the answer is no to open-jaw tickets as the free flight is valid for a return flight only, or you may take it one-way and forfeit the return.
Qantas - Qantas Frequent Flyer
Member since 17 Jun 2015
Total posts 40
I was also refused this request about 2 months ago. However I was able to succesfully upgrade to business even though they said it could not be done.
Thanks for the quick replies! Good to know about the upgrade, will give it a try.
Member since 03 May 2017
Total posts 39
Originally Posted by Bigbird
Yes it would seem that the policy is that it cant be done, but once its booked it can. So dont confuse the issue by asking customer service people they are only going to tell you what the policy is, just do it.
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