Lost bags compensation with SQ

4 replies

mspcooper

Qantas - Qantas Frequent Flyer

Member since 09 May 2013

Total posts 344

My BNE flight to SIN got delayed by 3hrs, which meant my bag did'nt make it for my connection flight.

Baggage handling services gave me a report and SAS (ticketing airline) website says they would consider Euro 75/day "compensation"". Not sure how i could get a complete set of clothes for my work including proper shoes? I flew business class. Is this correct? I was on SQ metal.

MRYJDrake

Air New Zealand - Airpoints

Member since 31 Oct 2016

Total posts 204

Might be an issue for Travel Insurance. You'll likely need to pay and claim back

John Phelan

Qantas - Qantas Frequent Flyer

Member since 28 Oct 2011

Total posts 212

One reason I always wear my "proper shoes" onto the flight!

gapmatt

Qantas - Qantas Frequent Flyer

Member since 06 Jan 2017

Total posts 14

Dont forget to check your credit card to see if theres a travel insurance policy

mspcooper

Qantas - Qantas Frequent Flyer

Member since 09 May 2013

Total posts 344

Thankfully my credit card would pay up to $2000, which was very helpful getting what i needed

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