Member since 10 May 2018
Total posts 10
Qantas - Qantas Frequent Flyer
Member since 20 Mar 2012
Total posts 191
Had you booked the getaway fare yourself? If so, it should have been worth 20SC. Would give the Velocity team a call and they'll fix it up, should only take a few minutes if you have status.
Thanks, booked it myself and am Platinum. Gave them a call on your advice and they're crediting them.
Member since 06 Jun 2017
Total posts 27
Same problem here for MEL-SYD, SYD-LAX last Monday. Got points but no credits, same for another person that flew with me. Have emailed but cannot call as I'm overseas.
Hi Guest, join in the discussion on
Points but no status credits for Getaway fare?
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