Member since 12 Feb 2015
Total posts 61
I'm planning to book a couple of business class tickets from Sydney to Vladivostok later this year. Searches have thrown up well-priced and well-timed options with CX and S7 via HKG. The cheapest advertised fare is available from the S7 Airlines website with payment in rubles. Has anyone had any experience booking directly with S7's website? Slightly concerned about lack of consumer protection if they cancel close to the time of travel...
Qantas - Qantas Frequent Flyer
Member since 02 Sep 2018
Total posts 363
It's the official airline website so it's the best you could do in terms of booking options. Changes should be easy and cancellations simple since you've booked directly with he airline. Regardless, in the event of a flight cancellation they would rebook you or provide alternative options.
Member since 07 Jul 2013
Total posts 8
Member since 13 Jul 2012
Total posts 151
S7 is in Oneworld, which enforce a certain set of standards; so I highly doubt they would be cancelling passengers itineraries for no good reason (although something like grounding of 737 Max 8 fleet across the world could potentially affect any airline).
Thanks to all for the responses.
Member since 24 Apr 2012
Total posts 1,118
Just be aware that 'Business Basic' airfares don't normally include lounge access (but access is fine if you have frequent flyer status etc).Could be different on international journeys, although at least on Russian domestic flights I know that to be the case.Obviously, you'd have many Oneworld lounges to choose from in Hong Kong, although S7 uses Hong Kong Airlines' Club Autus lounge as a contract space (the same lounge used by Virgin Australia prior to flights to Australia), so if lounge access is included with the ticket, you'd have that option too.
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